Reviews for

will always use climate masters in hanahan if i need storage

- Tammy Belz, 04/16/2020

I stored household goods there for nearly two years. Safe and sound, good condition. Easy access.

- T Walker, 01/10/2018

I was a Climate Masters customer (Hananhan location) for a number of years. Their facilities are top-notch, they are very professional, and they went beyond the call of duty to accommodate moves. Unfortunately my possessions somehow developed mold, which is the worst scenario in my mind when it comes to climate controlled storage. Climate Masters investigated and said that their climate controls were working fine and they saw no issues with the unit. They indicated that the movers may have moved my items in the rain. I contacted the movers and they indicated that my items did not get wet during the move. I personally don’t see how my items could have developed mold during the short period of the move, especially given that there was no indication that they were wet when they arrived. However, given that there was a some uncertainty and the overall professionalism of Climate Masters, I am giving them a mixed review. I asked Climate Masters to cover a minority of my damages, which they refused. They pointed out that under their contract they have no liability for damages. When they told me they were not taking responsibility and I explained that I would be leaving them a poor review, they asked if I was threatening them. I felt rather uncomfortable with this language, and I would encourage other reviewers not to be intimidated and to leave their feedback whether positive and negative. I hope my experience was an isolated one and would encourage people to look at other reviews to get full perspective. However, I can only recommend Climate Master for short-term storage given the nature of problems that I experienced.

- 片来, 08/15/2015

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